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  • Billing: Can My Clients Pay Online?
    Answer: Yes, they can if you allow them to. Besides the PayPal payment option, which you can read about in How can I Request Payment by PayPal?, ...

  • Client Management: Can I keep notes on a client?
    Answer: Client Notes in LeashTime "Office Notes" (Basic Info tab) - are visible only to managers and dispatchers. "Notes" (Basic Info tab) - are visible to sitters as ...

  • Client Management: Why can't sitters see visit notes in the mobile app?
    Answer: Because the preference "Display service type and visit notes in the visit list" option in ADMIN > [ Sitter User Interface ] Mobile Sitter App ...

  • Mobile Sitter App: Can I export a list of client email addresses to a file?
    Answer: Yes, there are several ways to do this. In CLIENTS > Email/Alerts there is a link labeled "Mass Email List".  If you select some clients from ...

  • Client Management: Why can't the manager see schedule notes on visits in the visit list?
    Answer: Because the "Show Package Notes in Visit For Manager Where No Visit Note is Present" in (ADMIN > Preference > Display Preferences) preference is set ...

  • General: LeashTime Logins
    Answer: When a client logs in to LeashTime and submits a schedule request, it saves you time.  When a sitter logs in to LeashTime to check ...

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