LeashTime Answers

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• Mobile Sitter App: What kind of phones can run LeashTime's Mobile Sitter App?
  
  Answer: LeashTime's Mobile Sitter App runs on iPhones and Android phones.   See the LeashTime Mobile Sitter App Manual. ...
  
  
• General: What can I do with LeashTime's Key Management System?
  
  Answer: LeashTime's Key Management System allows you to manage up to 10 copies of a set of keys for each of your clients.  Using it you ...
  
  
• Email: Why don't I receive replies to my client emails?
  
  Answer: By default, LeashTime uses its own SMTP server to send out email. Emails received from it appear to be from Your Business name <notice@leashtime.com> If you ...
  
  
• Sitter Management: How do I know my sitters have checked their schedules?
  
  Answer: On the Manager's Home Page, right under the "Visits for Wednesday (or whatever day)..." bar, there is a button labeled "Confirm Sitter Logins". This ...
  
  
• Sitter Management: How do I delete a sitter in LeashTime?
  
  Answer: LeashTime does not allow you to delete sitters, because it is an irreversible step that can have lots of consequences (like the obscuring service and ...
  
  
• General: How do I customize the display of visit lists?
  
  Answer: To customize the display of sitter visit lists that a manager sees when she logs in: Go to ADMIN > Preferences > Display Preferences Click on the ...
  
  
• Client Access to LeashTime: Before You Go Live: a Startup Checklist
  
  Answer: LeashTime works best when it is configured properly to suit your business. These checklists cover the major items that need to be set up before ...
  
  
• Sitter Management: I changed a sitter's compensation but it is not showing up on the Payroll/Commission report
  
  Answer: Sitter pay is calculated when the visits are scheduled or changed. To adjust the pay rate for visits already scheduled for a sitter, go to ...
  
  
• Email: How do I change the email address in Leashtime?
  
  Answer: Email Addresses in LeashTime   LeashTime gives you lots of control over the manager's email address:   ADMIN > Managers / Dispatchers (accessible to owner only) The address associated with ...
  
  
• Sitter Management: How do I change an individual sitter to a higher pay rate without changing the
  
  Answer: You can change an individual sitter's pay rate by editing their pay rate in their profile.   First, edit the sitter's profile by finding the sitter using ...
  
  

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