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- Client Requests: What do the buttons in Client Schedule Requests do? Answer: In the Request editor that opens up when you click on a client request on the Home page has several buttons. Here is what they ...
- Email: Why don't I receive replies to my client emails? Answer: By default, LeashTime uses its own SMTP server to send out email. Emails received from it appear to be from Your Business name <notice@leashtime.com> If you ...
- Email: How do I change the From name in my emails? Answer: When LeashTime generates an email without first opening an email composer, the system gets the email's From name from the Short Business Name supplied in ...
- Client Access to LeashTime: Before You Go Live: a Startup Checklist Answer: LeashTime works best when it is configured properly to suit your business. These checklists cover the major items that need to be set up before ...
- Email: How do I change the email address in Leashtime? Answer: Email Addresses in LeashTime LeashTime gives you lots of control over the manager's email address: ADMIN > Managers / Dispatchers (accessible to owner only) The address associated with ...
- Mobile Sitter App: How do I send a client confirmation (or re-confirmation) of an upcoming schedule? Answer: LeashTime does not automatically email clients confirmation of upcoming schedules, but it can remind a manager of upcoming schedules and makes it easy to send ...
- Client Requests: How do I receive an email notification when a client requests a visit? Answer: Go to ADMIN > Communication Preferences > [ Staff Notifications ] Event Email Monitors Supply the (1) days of the week and (2) times of day ...
- Client Requests: How do I receive email notifications when client requests come in? Answer: Go to ADMIN > Communication Preferences > [ Staff Notifications ] Event Email Monitors Supply the (1) days of the week and (2) times of day ...
- Client Access to LeashTime: How do I set up a client to login to LeashTime? Answer: Your pet sitting clients can login to LeashTime only after they have been given login credentials (user name and password). When you are first starting ...
- Billing: How can I customize the invoice that I send my customers? Answer: On the invoice itself, there are several options: The Invoice Header Go to ADMIN > Preferences > Billing Preferences > Invoice Header Here you will typically ...