LeashTime Answers

8 search results

• Client Access to LeashTime: How can LeashTime help me add a new client info request form to my website?
  
  Answer: When a new visitor to your website decides she wants to learn more about your services or wants to request service from you, she can ...
  
  
• Sitter Management: How do I change an individual sitter to a higher pay rate without changing the
  
  Answer: You can change an individual sitter's pay rate by editing their pay rate in their profile.   First, edit the sitter's profile by finding the sitter using ...
  
  
• Scheduling Services: How do I change a Service Name?
  
  Answer: The name of a service type can not be changed. However, a service type can be deleted and re-created if there are no visits (past ...
  
  
• Scheduling Services: Can I create a cut off time for customers to request visits?
  
  Answer: LeashTime never prevents clients from requesting future visits.  However, you can specify a "last minute" interval in which clients will be warned that their requests ...
  
  
• Billing: Why don't I receive Billing reminders?
  
  Answer: Billing Reminders for short term schedules (EZ schedules, One-Day Schedules, or Pro Schedules) appear in your request queue on days that short term schedules end, ...
  
  
• Client Access to LeashTime: How do I set up a client to login to LeashTime?
  
  Answer: Your pet sitting clients can login to LeashTime only after they have been given login credentials (user name and password).  When you are first starting ...
  
  
• Billing: How can I customize the invoice that I send my customers?
  
  Answer: On the invoice itself, there are several options:   The Invoice Header Go to ADMIN > Preferences > Billing Preferences > Invoice Header Here you will typically ...
  
  
• Scheduling Services: Why are there duplicate visits on some client schedules?
  
  Answer: 1) Overlapping EZ Schedules Duplicate visits sometimes occur when two EZ schedules have been created for a client.  To see if this is the case, please ...