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- Billing: How can I Request Payment by PayPal? Answer: You can add a PayPal payment link to your Invoice Header and Invoice Preview Header. Each LeashTime invoice or billing statement you send out has ...
- Client Access to LeashTime: How can LeashTime help me add a new client info request form to my website? Answer: When a new visitor to your website decides she wants to learn more about your services or wants to request service from you, she can ...
- Sitter Management: How do I change an individual sitter to a higher pay rate without changing the Answer: You can change an individual sitter's pay rate by editing their pay rate in their profile. First, edit the sitter's profile by finding the sitter using ...
- Scheduling Services: How do I change a Service Name? Answer: The name of a service type can not be changed. However, a service type can be deleted and re-created if there are no visits (past ...
- Scheduling Services: Can I create a cut off time for customers to request visits? Answer: LeashTime never prevents clients from requesting future visits. However, you can specify a "last minute" interval in which clients will be warned that their requests ...
- Billing: Why don't I receive Billing reminders? Answer: Billing Reminders for short term schedules (EZ schedules, One-Day Schedules, or Pro Schedules) appear in your request queue on days that short term schedules end ...
- Client Access to LeashTime: How do I set up a client to login to LeashTime? Answer: Your pet sitting clients can login to LeashTime only after they have been given login credentials (user name and password). When you are first starting ...
- Billing: How can I customize the invoice that I send my customers? Answer: On the invoice itself, there are several options: The Invoice Header Go to ADMIN > Preferences > Billing Preferences > Invoice Header Here you will typically ...
- Scheduling Services: Why are there duplicate visits on some client schedules? Answer: 1) Overlapping EZ Schedules Duplicate visits sometimes occur when two EZ schedules have been created for a client. To see if this is the case, please ...